Aetna Member Services. Huang Pu District California only: Aetna Dental P.O. If your Aetna Member ID begins with a letter, you must enter the letter. DON'T HAVE AN ACCOUNT. Ballsbridge, Dublin 4, Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. Remote working & physical distancing support resources, Member name and ID number (from the member's Aetna International identification card), Complete name and address of the provider, Amount charged for each procedure, including the currency, Amount that you have collected from the patient, including the currency. Telephone: +86-400-881-1291 Please enable it to continue. Telephone: +852-3071-5022 Aetna International's comprehensive global medical network includes 1.2 million medical providers in the U.S. and another 165,000 worldwide. Box 14597 Lexington, KY 40512-4597. Box 981543 Phone number. We have combined our businesses to create one market-leading health care benefits company. Welcome to Aetna International . Aetna Global Benefits Address: 3rd Floor, Building # 7, Manama Road, Dubai Outsource Zone, DubaiLandmark: Near Wipro Ltd Zip Code: 6380 City of Dubai Phone number: +971 4 4387500 Categories: Insurance Companies & Agents, Companies & Businesses You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. Email: AsiaPacServices@aetna.com, Aetna Insurance (Singapore) Pte Ltd. Indemnity and PPO-based plans - 1-888-MD AETNA ( 1-888-632-3862) Voluntary plans - 1-888-772-9682. Links to various non-Aetna sites are provided for your convenience only. Aetna Dental P.O. From outside the UK (Toll) +44-203-788-3288, Fax: +44-870-442-4377 Aetna Health SM App. Choose your plan year. Hong Kong, Member services: claims and pre-authorization assistance Fax: +44-870-442-4377. If you have any questions about a procedure, medication or device, please contact us. Gelora Bung Karno Telephone: +852-3071-5022 If you’ve been affected by atrocities or natural disasters and need assistance, please call our Member Services Team (MST) using the number on your Aetna International Member ID Card. his material is for information purposes only. If you prefer to contact Member Services with this public form, please complete the information below. State. It only takes a minute to register for your secure, personalised Health Hub. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. Access your membership documents. Links to various non-Aetna sites are provided for your convenience only. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Be aware of portion sizes and use moderation when it comes to foods high in fat and sugar. Welcome to Aetna International . Our lines are open. You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. You have been redirected to an Aetna International site. PO BOX 6380, Dubai, Telephone: +971-4-438-7500/7600 Telephone (toll-free from Singapore): 1-800-723-1241 Quote Page: Tell us about yourself. Toll free from the UK 0800-085-2596 6 of 2007 concerning the establishment of UAE Insurance Authority and its regulations. Dental benefits are offered, underwritten and/or administered by Aetna Life Insurance Company (Aetna). Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Aetna SilverScript Prescription Drug Plans (PDPs) 1 … MST will direct your call to the appropriate emergency assistance team. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Coverage is available for only those services and supplies that are medically necessary. Email: europeservices@aetna.com. See our cookie policy for more information on how we use cookies and how you can manage them. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. 3 of Law No. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Telephone (toll free from Indonesia): 001-803-1006-0716 50 Cannon Street If you missed Open Enrollment, please contact your HR representative immediately. For more … Choose your state, county and plan below to find the phone number for your plan. If you’re calling from a country not included in the above link, then you can call collect or direct on +44-203-788- 3288. 16th Floor Suite West 16 Fax: +86-216-326 8525 Find health care. This material is for information only. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. If you do indulge, savor the food away from distractions like your phone. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Aetna handles premium payments through Payer Express, a trusted payment service. Home | Individuals & Members | Employers | Brokers | Doctors & Hospitals | Health Management Services; Home Doctors & Hospitals Provider login. Aetna Medicare. Please visit AetnaStudentHealth.com for your complete plan details. If I have any reason to believe that my Password has been compromised, I will immediately change the Password either online or by calling Aetna (1.800.231.7729 (toll-free) or 001.813.775.0190 (collect)). 80 Robinson Road When you purchase an international medical plan from Aetna, a directory full of medical providers is available to you. Make and manage your claims Log in. Email: AsiaPacSales@aetna.com, Aetna (Shanghai) Enterprise Services Co. Ltd InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. Toll-free from other countries using AT&T access codes: +1-855-532-5085 For plan year 2021, SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. If you have general questions about your plan coverage or benefits, call the number on the back of your Aetna member ID card. Contact us by phone. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. E-mail: AsiaPacServices@aetna.com. Dubai Media City, ... You can also call us at the number on your ID card for personal service. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Suite 702, Additionally, I will immediately report suspected or actual misuses of my User name and Password to both my employer and Aetna. All states except California: Aetna Dental P.O. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. We provide award winning health benefits to more than 800,000 expats worldwide #23-02/03 InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. 25 Westlands Road US Toll free: Get help. Aetna Email: AGBChinaServicesShanghai@aetna.com, Member services: claims and pre-authorization You have been redirected to an Aetna International site. Email: europeservices@aetna.com. Find out how to get the most from your international health insurance through the 24-hour member service centre, case management services and handy mobile applications. We're sorry but Vision Benefits Portal doesn't work properly without JavaScript enabled. We have combined our businesses to create one market-leading health care benefits company. Registration/Log In Requirements: Aetna International Business Alliances. Aetna Global Benefits (Middle East) LLC  should not include spaces or dashes and are 8-10 digits long. Aetna DMO ® and PPO grievance and appeals. WorldTraveler members, you must call Aetna International at 1.877.301.5042. If your ID includes a suffix -01, -02, etc. Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. Quarry Bay See our cookie policy for more information on how we use cookies and how you can manage them. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. User name; Password ; Password is case sensitive; Both fields are required Forgot your user name? Direct or collect: +1 813 775 0190; US Toll free: +1 800 231 7729; Write to us Telephone: +1-813-775-0220 Jakarta Pusat - 10270, Member services: claims and pre-authorization assistance Telephone assistance (available 24 hours): London Alexandra House, The Sweepstakes, Find more information. Sentral Senayan 2 Building, Email: AmericasServices@aetna.com, Aetna Global Benefits (UK) Limited To continue, please close this message or navigate using the links above. Telephone (toll): +65-6701-6912 Berkshire House USA, Aetna International IDs. The operator should then connect you to our international helpline at no charge to you. Please log in to the Aetna International secure provider website to perform the transactions listed below: Please make sure each invoice has the following: Note: Medical records may be requested depending on services or condition. Remote working & physical distancing support resources. Shanghai, China, Member services: claims and pre-authorization Genral phone numbers Aetna B,M ,W 888-632-3862 Aetna HMO 800-624-0756 Aetna Global Benefits (Middle East) LLC PO BOX 6380 Dubai, UAE Aetna International PO BOX 30545 Tampa Florida 33630 860 262 9111 Aetna Better Health of Kentucky’s standard contacts are listed below: Jl. P.O. Email: AsiaPacServices@aetna.com, Sales and general enquiries: Prescription drug information for Aetna Retail Rx or Aetna International Retail Rx may be found in the Aetna plan description. Our Provider Relations call centers representatives are available by phone at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your servicing area here. Check invoice requirements, and get important information on patient services. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Not every medical service or supply is covered by the plan, even if that service or supply is prescribed, recommended or approved by a provider. When prompted during the call, please enter the access code 855-491-9150 and follow the instructions. P.O. Box 14094 Lexington, KY 40512-4094. Worldwide International Medical Insurance for individuals, families, brokers and employers. Claims address Learn more about secure provider registration here. We use cookies to give you the best possible online experience. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. We use cookies to give you the best possible online experience. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). MEMBER LOG IN. Aetna International may not accept liability for payment of invoices received after the expiration of 60 days from the date of discharge of the insured person from the hospital or facility. Phone number: 1-800-784-3991. – Aetna will then calculate the balance owed (if any) and provide it on the Explanation of Benefits (EOB) statement – Members should wait to receive the provider’s bill, then pay the provider directly according to the amount shown on the EOB Non-Aetna Providers: – Non-Aetna providers may ask you to pay up front HMO and Medicare Advantage - 1-800-624-0756. USA, Toll free: +1-866-545-3252 (inside USA only) You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. 757 Meng Zi Road, Gopher Center, County. Fax: +1-860-262-9111 Telephone: +852 2860 8021 Plans are designed and developed by Aetna Insurance Company Limited. Fax: +852-2866-2555 Please note we may record calls for monitoring and training purposes. El Paso, TX 79998 To call collect you must contact the telephone operator in the country you’re calling from and ask to make a collect call to +44-203-788-3288. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. You can speak to someone 8 a.m. to 8 p.m., 7 days a week. Policies are underwritten by Al Ain Ahlia Insurance Co. (PSC), incorporated in Abu Dhabi by Act 18 of 1975 and licensed as an insurer pursuant to Insurance Registration No. Your Payer Express log-in may be different from your Aetna secure member site log-in. Speak to one of our UK-based sales executives on +44 (0)844 557 8037 or US Toll Free +1 800-914-2177. Ireland, Member services: membership enquiries, claims and pre-authorization assistance This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. Example IDs: 812345678, W123456789, or BBBB5010. You are now leaving the Aetna Medicare website. 2021. Pay now. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. From outside the UK (Toll) +44-203-788-3288. *Important reminder: Invoices must be submitted to Aetna International no later than 60 days from the date of service. Aetna International. The … We respond to messages from 8am-6pm EST, Monday-Friday. El Paso, TX 79998-1543 Worker’s comp - … UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. Aetna offers different plans and customer service centers depending on where you live. Media One Tower Building UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. Forgot your username or password?. Provider login. If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. If you use NaviNet for any of your workflows, you will need to switch to Availity. Plan Name. Singapore 068898, Member services: claims and pre-authorization assistance All dental Medicare claims . Our lines are open from 08:00 to 20:00 hrs GMT. ... Aetna International. If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. Not all app functions are available for Aetna Student Health Members. You can continue to use Aetna’s electronic tools on AetnaDental.com for all your dental transactions. 28th Floor Aetna Medicare PO Box 7762 London, KY 40742. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. Member eligibility is for Aetna International members only. 2020. Asia Afrika No.8 Box 10462 Van Nuys, CA 91410 . do not enter this information You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. Guarantee of Payment ( GOP ) requests: click here, Guarantee of Payment ( )! 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